1. Our passion is continuous improvement, happier and engaged employees that deliver great experiences that make the customer feel awesome! Our training does just that
2. We focus on your customer's expectations and business objectives resulting in high impact and meaningful training delivering industry-leading results
3. We have trained over 6,500 employees in the past 12 months delivering an NPS of +93
4. We have reduced complaints by over 79% across the brands we work with
5. All of our clients have gone on to win industry awards
6. Market-leading NPS & CSAT improvements within 3 months post-training
7. We have a great track record. We have helped over 50 brands achieve industry-leading CX
8. Our training has helped over 3m customers feel AWESOME!
9. We have helped to save £m's in operational costs